Shipping policy
Last updated: April 1, 2026
At Valeri Vine, we are committed to providing a reliable and customer-friendly shipping experience for customers within the United States. This Shipping Policy outlines how orders are processed, handled, and delivered.
Order Processing and Cut-Off Time
Orders placed before 17:00 (GMT-8), Monday to Friday, will begin processing on the same business day. Orders placed after this time will be processed on the next business day.
We do not process or dispatch orders on weekends or U.S. public holidays.
Handling Time
After your order is placed, it will be prepared and packaged.
- Handling Time: 2–5 business days
- Business days are defined as Monday to Friday
Orders are not fulfilled on weekends or public holidays.
Transit Time and Delivery
Once dispatched, your order will be delivered within:
- 4–11 business days
- Deliveries occur Monday to Friday
Please note that delivery times may vary depending on location and carrier operations.
Estimated Delivery Time
The total estimated delivery time is:
- 6–16 business days (handling + transit)
While we strive to deliver within this timeframe, delays may occur due to factors outside our control, such as carrier delays, weather conditions, or high seasonal demand.
Shipping Costs
We offer free standard shipping on all orders within the United States.
There are no additional handling or shipping fees charged by us.
Currency
All transactions are processed in USD.
If you pay using another currency, your financial institution may apply exchange rates or additional transaction fees, which are outside of our control.
Need Help?
If you have any questions or need assistance, please contact us:
Valeri Vine
Email: info@valerivine.com
Address: 9923 Ramona St, Bellflower, CA 90706, United States
Operating Hours: Monday to Friday, 9:30 AM – 5:00 PM (GMT-8)
We aim to respond to all enquiries within 1–2 business days.